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FTH Hire Group

Terms & Conditions

Click here to download a copy of our standard Terms & Conditions.

Loss Waiver

Our Loss Waiver (LW) option is a Theft Risk Management Scheme which gives customers protection and peace of mind when taken out in conjunction with expensive equipment hired. For an extra 20% of the hire costs, FTH Hire Group will take responsibility for the loss of an individual item up to the value of £100,000.

Examples of how FTH protects you when a Loss Waiver is taken out:

  • Theft
  • Individual items with a net value between £7,500 to £100,000
  • Continuing hire charges

Not Covered:

  • The excess charge starting from £1,500 for any one individual item. See table of charges in the PDF file below.
  • Equipment with a value more than £100,000 is not covered by this policy and the customer needs to take out insurance through a third-party provider
    Recovery costs if equipment is recovered
  • Any damage or loss by fire
  • Theft where adequate precautions were not taken to secure the machine(s)
  • Damage to property, third party or otherwise

View our Loss Waiver PDF here.

Damage Waiver

Damage Waiver is charged at 8% of the overall hire rate of equipment on hire. Where a customer has opted to pay for Damage Waiver, FTH will waive any cost of repairing accidentally damaged equipment.

Limitations and Exclusions for damage waiver

Customers are under no obligation to pay for the Damage Waiver, however if a customer chooses not to then they will be liable for 100% of the total cost of repairs for any damage to the equipment on hire. If the total value of equipment hired is greater than £2,000 then customers are advised to take out plant insurance to protect themselves against liability for accidental damage, loss or theft.

Damage Waiver shall not apply, and customers shall remain liable for:

  • The first £100 or 20% of the value of the damage (whichever is the greater amount) of any equipment damage claim.
  • 100% of any claim for theft of equipment left unattended overnight outside a secure compound or building or stored overnight in a secured vehicle.
  • Theft of consumable (resale) goods.
  • Loss due to the dishonesty, wilful defect or negligence of any customer’s employee, sub-contractor or agent.
  • Theft from vehicles where equipment was left visible and unattended.
  • Loss of equipment revealed only during an inventory.
  • Loss arising from civil disturbance.
  • Loss occurring outside the UK and EIRE.
  • Damage resulting from tyre punctures and/or replacement due to irreparable tyre damage.
  • Damage or loss caused by the Hirer’s negligence, damage or breach of the relevant hire contract.
  • Damage or loss caused by or contributed to as a result of the misuse, neglect, alteration, mishandling or unauthorised manipulation of equipment by the customer. Broken Windows or Windscreens. Hydraulic Pipes or Hoses.

View our Damage Waiver PDF here .