Terms & Conditions

Click here to download a copy of our standard Terms & Conditions.

Loss Waiver

Our Loss Waiver (LW) option is a Theft Risk Management Scheme which gives customers protection and peace of mind when taken out in conjunction with expensive equipment hired. For an extra 20% of the hire costs, FTH Hire Group will take responsibility for the loss of an individual item up to the value of £100,000.

Examples of how FTH protects you when a Loss Waiver is taken out:

• Theft
• Individual items with a net value between £7,500 to £100,000
• Continuing hire charges

Not Covered:

• The excess charge starting from £1,500 for any one individual item. See table of charges in the PDF file below.
• Equipment with a value more than £100,000 is not covered by this policy and the customer needs to take out insurance through a third-party provider
  Recovery costs if equipment is recovered
• Any damage or loss by fire
• Theft where adequate precautions were not taken to secure the machine(s)
• Damage to property, third party or otherwise

View our Loss Waiver PDF here.

Damage Waiver

Damage Waiver is charged at 8% of the overall hire rate of equipment on hire. Where a customer has opted to pay for Damage Waiver, FTH will waive any cost of repairing accidentally damaged equipment.

Limitations and Exclusions for damage waiver

Customers are under no obligation to pay for the Damage Waiver, however if a customer chooses not to then they will be liable for 100% of the total cost of repairs for any damage to the equipment on hire. If the total value of equipment hired is greater than £2,000 then customers are advised to take out plant insurance to protect themselves against liability for accidental damage, loss or theft.

Damage Waiver shall not apply, and customers shall remain liable for:

• The first £100 or 20% of the value of the damage (whichever is the greater amount) of any equipment damage claim.
• 100% of any claim for theft of equipment left unattended overnight outside a secure compound or building or stored overnight in a secured vehicle.
• Theft of consumable (resale) goods.
• Loss due to the dishonesty, wilful defect or negligence of any customer’s employee, sub-contractor or agent.
• Theft from vehicles where equipment was left visible and unattended.
• Loss of equipment revealed only during an inventory.
• Loss arising from civil disturbance.
• Loss occurring outside the UK and EIRE.
• Damage resulting from tyre punctures and/or replacement due to irreparable tyre damage.
• Damage or loss caused by the Hirer’s negligence, damage or breach of the relevant hire contract.
• Damage or loss caused by or contributed to as a result of the misuse, neglect, alteration, mishandling or unauthorised manipulation of equipment by the customer. Broken Windows or Windscreens. Hydraulic Pipes or Hoses.

View our Damage Waiver PDF here .

Christmas Linkedin Giveaway 2025

1. To enter, Entrants must like both the post and FTH company page on Instagram or share and follow the FTH company page on LinkedIn.

2. Details on the start / end date and time, what the prizes are, how and when the winners will be announced are as follows:

Competition opens: 09.00 on 21/11/2025

Competition closes: 14.00 on 29/11/2025

Prize: Volvo Remote Control Excavator

Winners: 1 individual winner

Selection: Winner selected at random

Announcement: The winner will be announced at 15.00 on 29/11/2025

3. The winning Entrant will be announced by FTH Hire Group on LinkedIn and Instagram channels at the date and time specified above. FTH Hire Group will then contact the winning Entrant of the competition as soon as practicable thereafter.

4. Any entries received after a competition closes will not be counted.

5. The Promoter of this competition is FTH Hire Group, a registered Limited Company in England and Wales with registration number 5573536, with its Head Office at Impression House, 31 Invincible Road, Farnborough GU14 7QU.

6. The winning Entrant will be chosen by the Promoter using the published criteria from valid entries submitted. The Promoter’s choice of winning entrant is final. No correspondence will be entered into and no process of appeal is available to Entrant.

7. The winning Entrant will be contacted via the details provided upon entry. Only the winning Entrant will be contacted. The Promoter reserves the right to redistribute the prize if a winning Entrant does not reply via contact details provided by 1st December 2025.

8. The Promoter reserves the right to check the validity of any entry. Entries failing to comply with these rules will not be accepted.

9. This competition is open to UK resident individuals aged 18 and over only.

10. Employees of FTH Hire Group are not eligible to win this competition.

11. No purchase is necessary to enter the competition.

12. The prize is non-refundable.

13. The prize is stated in clause 2. The Promoter reserves the right to change the prize for a prize of equal or higher value in the event of unforeseen circumstances.

14. Entry implies acceptance of these rules.

15. These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising under these terms and conditions.

16. The Promoter reserves the right to hold void, suspend, cancel or amend this competition where it becomes necessary to do so.