Terms & Conditions

Click here to download a copy of our standard Terms & Conditions.

Damage Waiver

Damage Waiver is charged at 8% of the overall hire rate of equipment on hire. Where a customer has opted to pay for Damage Waiver, FTH will waive any cost of repairing accidentally damaged equipment.

Limitations and Exclusions for damage waiver

Customers are under no obligation to pay for the Damage Waiver, however if a customer chooses not to then they will be liable for 100% of the total cost of repairs for any damage to the equipment on hire. If the total value of equipment hired is greater than £2,000 then customers are advised to take out plant insurance to protect themselves against liability for accidental damage, loss or theft.

Damage Waiver shall not apply, and customers shall remain liable for:

  • The first £100 or 20% of the value of the damage (whichever is the greater amount) of any equipment damage claim.
  • 100% of any claim for theft of equipment left unattended overnight outside a secure compound or building or stored overnight in a secured vehicle.
  • Theft of consumable (resale) goods.
  • Loss due to the dishonesty, wilful defect or negligence of any customer’s employee, sub-contractor or agent.
  • Theft from vehicles where equipment was left visible and unattended.
  • Loss of equipment revealed only during an inventory.
  • Loss arising from civil disturbance.
  • Loss occurring outside the UK and EIRE.
  • Damage resulting from tyre punctures and/or replacement due to irreparable tyre damage.
  • Damage or loss caused by the Hirer’s negligence, damage or breach of the relevant hire contract.
  • Damage or loss caused by or contributed to as a result of the misuse, neglect, alteration, mishandling or unauthorised manipulation of equipment by the customer. Broken Windows or Windscreens. Hydraulic Pipes or Hoses.

View our Damage Waiver PDF here.