This Privacy Notice refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The UK General Data Protection Regulation (UK GDPR) and the 2018 Data Protection Act along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of all data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the movement of personal data within the UK and overseas. It should be noted that UK GDPR does not apply to information already in the public domain such as Companies House data.
Farnborough Tool Hire Ltd T/A FTH Hire Group complies with the provisions of GDPR both in our capacity of Data Controller of our customers’ personal data and as Data Processor. We are pleased to provide the following information:
FTH Hire group is a family owned and run business with over 40 years of experience in supporting local contractors, builders, landscapers and craftsmen, as well as the general public with all their plant, tool and equipment hire needs. Serving customers through dedicated locations throughout England, Scotland and Wales.
FTH Hire Group uses the information collected from you to provide quotations, hire services, make telephone contact and to email you information which the company believes may be of interest to you and your business. In making initial contact you consent to FTH Hire Group maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. FTH Hire Group may occasionally also act on behalf of its members in the capacity of data processor. When working as a data processor, FTH Hire Group will work hard to ensure that the work is fully compliant with UK GDPR.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to, personally identifying information like Internet Protocol (IP) addresses. FTH Hire Group may, from time to time, use such information to identify its visitors. FTH Hire Group may also collect statistics about the behavior of visitors to its website.
The FTH Hire Group websites use cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. For full information, please view our website privacy and cookie policy.
Any information FTH Hire Group holds about you, and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.
FTH Hire Group will only collect the information needed so that it can provide you with the services it provides. We do not sell or broker your data, although coincidentally there may be times when your information could be contained in data that FTH Hire Group have coincidently purchased from a third-party list broker.
For the purposes of sales, marketing and certain other services FTH Hire Group uses third party suppliers, who for the purposes of UK GDPR are processors. Where these suppliers are not based within the UK, such as Spotler, data is processed on the basis of signed Standard Contract Clauses and/or other safeguards.
To meet FTH Hire Group contractual obligations to its customers and suppliers, and to respond to business enquiries.
To promote FTH Hire Group via relevant targeted communications that we have identified as likely to be of interest to you. This may include direct mail, email, newsletters, telephone calls, social media and any other channels to reach those involved in different construction or our target sectors.
Through agreeing with this privacy notice you are consenting to FTH Hire Group processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing marketing@fthhiregroup.co.uk or by phoning 01256 544592 or writing to us, see last section for full contact details.
FTH Hire Group may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. FTH Hire Group requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and UK GDPR.
FTH Hire Group will process personal data during the duration of our business or hire contract services. We will keep this data for as long as we are able to market to you and if you withdraw your consent or opt-out of marketing communications, we will keep your contact details only to ensure that we do not contact you again for marketing purposes.
Data is held in the United Kingdom and also held outside the UK on Google Drive and Spotler who have robust GDPR compliance and breach notification process for the processing of personal data.
At any point whilst FTH Hire Group is in possession of or processing your personal data, all data subjects have the following rights:
At your request FTH Hire Group can confirm what information it holds about you and how it is processed.
You can request the following information:
FTH Hire Group will accept the following forms of ID when information on your personal data is requested: a copy of your driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one photographic ID listed above, and a supporting document is required. If FTH Hire Group is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made to marketing@fthhiregroup.co.uk or by phoning 01256 544592 or writing to us at the address further below.
In the event that you wish to make a complaint about how your personal data is being processed by FTH Hire Group or its processors, you have the right to complain to FTH Hire Group’s Managing Director. If you do not get a response within 30 days you can complain to the ICO.
The details of each of these contacts are:
FTH Hire Group, attention of the Managing Director
Impression House, 31 Invincible Rd, Farnborough GU14 7QU
Telephone 01256 544592 or email marketing@fthhiregroup.co.uk
ICO
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone +44 (0) 303 123 1113 or visit https://ico.org.uk/make-a-complaint/
