We have 10 Hire Hubs across the South East of England and Central Scotland. They are Airdrie , Basingstoke , Chelmsford , Farnborough , Farnham , Guildford , Horsham , Maidstone , Reading and Southampton .
Contact your local FTH Hire Hub or Account Manager for any questions in relation to your current or future hires. To contact our central Customer Service team, call us on 01252 544 592 or email sales@fthhiregroup.co.uk .
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You can open an account by contacting any of our team at your local Hire Hub .
No, if you are a non-account customer with FTH you can still hire from us. We would require the hire payment and holding deposit up front, along with ID, to enable this.
A deposit will be required for all hires to non-account customers and may vary depending on the hire. The deposit must be made by debit card and may be used at our discretion as part payment towards damage, cleaning or extended hires. Cash deposits are not accepted.
Proof of identity will be required from all non-account customers. Acceptable forms of ID include photocard driving licence, passport, utility bill and bank statement displaying your current name and full address.
Account facilities are available subject to status. Please contact your local FTH Hire Hub or Account Manager to request an application form.
Our Core Product Promise guarantees that we will always have 80 of our most popular plant, tools and equipment in stock and available. Click here to view our full range of Core 80.
This scheme protects customers when hiring expensive hire equipment. In the event of theft, we will cover replacement costs up to a value of £50,000. Loss Waiver is compulsory for cash customers and optional to credit account customers on receipt of a valid hired in plant insurance certificate. Full terms and conditions of Loss Waiver are available on request.
Accidental damage to hired equipment can result in expensive repair charges. When purchased, it provides a waiver against the cost of repairing accidentally damaged equipment. Full terms and conditions of Damage Waiver are available on request.
If you are hiring plant equipment from us then insurance will be required for every hire, if you do not have hired in plant insurance, then we can add ours. See ‘What does Loss Waiver mean’ or if you have some questions about this, feel free to contact a member of our team .
We require 24 hours’ notice to cancel a hire once it has been confirmed. Cancellations with less than 24 hours’ notice may still be charged and/or incur an aborted delivery charge.
If you would like to extend your hire, call your local FTH Hire Hub or Account Manager to arrange the extension and confirm additional hire charges.
Yes, you can. You can contact your local FTH Hire Hub or Account Manager to arrange the off-hire and collection of your equipment.
If you lose your keys for your hire equipment, please call your local FTH Hire Hub or Account Manager to inform us immediately. We will then be able to explain the process and arrange a replacement.
As we now use white diesel, you can either refill the machines up yourself, or call your local FTH Hire Hub and we can arrange for additional fuel to be sent out to your site.
The fuel charge is the amount of fuel that you have used during the duration of your hire.
No, we now only use white diesel due to the Government regulations that were set in April 2022.
No, we don’t supply operators with our machines.
To recieve a quote for item(s), you can either fill out our quote reuquest form on our website or you can email our team at sales@fthhiregroup.co.uk .
If you do not have an account with FTH you can still use our online portal to hire items, view previous orders and save favourites to make hiring for your next job quicker and easier.
If you are a credit account customer, you can register on our website or contact your Account Manager to set you up. This will then give you access to your trade prices, ability to manage open hires from a single page, off-hire at the touch of a button and view invoices or pay online.
If you are a credit account customer, you can register on our website or contact your Account Manager to set you up. This will then give you access to your trade prices, ability to manage open hires from a single page, off-hire at the touch of a button and view invoices or pay online.
