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31/3/2020

We would like to take the opportunity to keep you informed with the current situation here at FTH Hire Group during these challenging times.

The government has classified us as an essential business, as we provide vital equipment to other business who ensure the public are kept safe. We are supporting essential service providers, local NHS facilities and trades who provide services which keep our infrastructure operational.
 
We have carefully considered how we continue to support all our customers, colleagues and local communities. At FTH we will do our best to help however we can.

HIRE HUBS REMAIN OPEN

Currently, all of our Hire Hubs remain operational, however all customers should use our Book & Collect service (or book a delivery).
 
Ways to order: If you need to visit one of our locations, please contact your Hire Hub before you arrive and ensure you follow all hygiene and social distancing guidelines when on site.

GUARANTEED DELIVERY

We are still providing our guaranteed delivery service, allowing us to quickly and reliably deliver directly to you or your site. All our vehicles are cleaned daily and drivers are following all sensible hygiene measures.

RELIABLE EQUIPMENT

Our modern fleet of reliable equipment is proving itself invaluable. Fewer breakdowns means less delays on site, but also reduces the need for service technicians to attend, which importantly reduced social contact.

MAINTENANCE SUPPORT

Within all our Hire Hubs we have fully qualified mechanics and technicians. Currently, we are offering small plant and tools servicing / repair and electrical testing on customer equipment. If needed, we can collect and return your items. For more information and to book this service, please contact your local Hire Hub.
 
We are constantly monitoring the situation to make sure that we continue to do everything we can to support our customers. As necessary, we will make changes to keep everyone safe.
 
Thank you for your support and we’ll get through this together.


27/3/2020

BOOK & COLLECT SERVICE UPDATE

To ensure the safety of our customers and colleagues, please order ahead and use our Book & Collect facility. Place your order up to 5pm the previous day and we will have it ready for you by the next day. 

Ways to order:


>> More information

24/3/20

WE'RE HERE TO HELP

These are truly extraordinary times we are all going through due to the Covid-19 virus. Following the announcement from the Prime Minister, we would like to take the opportunity to update you with the current situation here at FTH Hire Group, as we look to support our customers, colleagues and local communities.

We're pleased to let you know that all of our Hire Hubs remain operational. Please respect the social distancing restrictions we have implanted at our trade counters. Our aim is to continue to support you and your business through these challenging times.


HIRE HUBS 

To ensure we further support essential service providers, we have set up an emergency 24hr hotline number. FTH Hire Group have introduced this to help you with any emergencies that may crop up. Call us out of hours on: 01252 916 295.

Essential Service Providers 24hr: 01252 916 295


TELEPHONE & WEBSITE ORDERING

We are encouraging customers to order via our website and over the phone. Orders can be placed by phoning your local Hire Hub directly or by contacting our hire desk: 03300 248 300 | sales@fthhiregroup.co.uk . Please speak to a member of staff about your delivery needs, as we are confident we will be able to help you.

DELIVERY

We are still providing our guaranteed delivery service, allowing us to quickly and reliably deliver directly to you or your site. Rest assured, all our vehicles are cleaned daily and drivers are following all sensible hygiene measures.


We would like to reassure you about hiring from us and let you know we are taking sensible preventative measures:

  • All staff are following best hygiene practices. Additional soap and sanitisers have been made widely available across the company and clear guidance has been issued to all employees
  • Customer hand washing facilities are available in all locations
  • Where possible, all equipment will be steam cleaned and wiped down
  • All our delivery vehicles will be cleaned daily.

 
Operating from several sites means we are confident that our operation and supply to you will continue unaffected.

We are constantly monitoring the situation to make sure that we continue to do everything we can to support our customers and colleagues through this challenging time. As necessary, we will make changes to keep everyone safe.

If you are experiencing difficulties in getting equipment to your site, contact us on 03300 248 300 | sales@fthhiregroup.co.uk and we will guarantee to be able to support you.

Thank you for your support and we’ll get through this together.